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Business Process Modelling & Optimization
level of course unit
MasterLearning outcomes of course unit
The graduate, the student:
* Knows the problems of processes in companies
* Knows sources of requirements for processes
* Can derive measured variables and process goals from requirements
* Can conduct process surveys
* Knows types of process models and knows when to apply which ones
* Can document processes in the most important notations (eEPK, BPMN, DIN)
* Knows the most important process modeling software
* Can apply selected SW for modeling
* Can analyze actual processes
* Knows the most important methods of Lean Management
* Knows methods for finding solutions
* Knows the problems of processes in companies
* Knows sources of requirements for processes
* Can derive measured variables and process goals from requirements
* Can conduct process surveys
* Knows types of process models and knows when to apply which ones
* Can document processes in the most important notations (eEPK, BPMN, DIN)
* Knows the most important process modeling software
* Can apply selected SW for modeling
* Can analyze actual processes
* Knows the most important methods of Lean Management
* Knows methods for finding solutions
prerequisites and co-requisites
not applicable
course contents
* Identifying customer and business requirements
* Modeling processes
* Applying process modeling tools
* Measuring process performance
* Analyzing processes
* Improving process performance
* Modeling processes
* Applying process modeling tools
* Measuring process performance
* Analyzing processes
* Improving process performance
recommended or required reading
Becker J., Kugeler M., Rosemann M; Prozessmanagement. Ein Leitfaden zur prozessorientierten Organisationsgestaltung; Heidelberg 2012; 7. Auflage
Ohno T.; Toyota Production System, Beyond large scale production; 1988
Liker J.; The Toyota Way; New York 2004
Lunau St., Meran R., John A., Staudter Ch., Roenpage O.; Six Sigma+Lean Toolset: Mindset zur erfolgreichen Umsetzung von Verbesserungsprojekten; 2014; 5. Auflage
George M., Maxey J., Rowlands D., Upton M.; The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed
Ohno T.; Toyota Production System, Beyond large scale production; 1988
Liker J.; The Toyota Way; New York 2004
Lunau St., Meran R., John A., Staudter Ch., Roenpage O.; Six Sigma+Lean Toolset: Mindset zur erfolgreichen Umsetzung von Verbesserungsprojekten; 2014; 5. Auflage
George M., Maxey J., Rowlands D., Upton M.; The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed
assessment methods and criteria
Written exam
language of instruction
Germannumber of ECTS credits allocated
6eLearning quota in percent
20course-hours-per-week (chw)
3.5planned learning activities and teaching methods
Lecture, group work, individual work with software, continuous simulation example in the LEAN Lab, presentation and discussion of tasks
