Fundamentals of Facility Management

level of course unit

Introduction

Learning outcomes of course unit

The students are able to:
• To present the development and history of facility management in an international context and to describe different international views of facility management.
• To demonstrate the benefits of facility management and to demonstrate similarities and differences to disciplines such as Corporate Real Estate Management (CREM), real estate management and facility management.
• To describe the management approach of facility management
• To demonstrate the importance of users in facility management
• To define sustainability and describe sustainability aspects influenced by facility management
• To explain exemplary processes and models in facility management
• To identify essential standards in facility management and to explain their areas of application

prerequisites and co-requisites

none

course contents

• History of Facility Management in different countries
• Definitions and meanings of Facility Management in an international context as well as similarities and differences to other disciplines
• Models, processes and tasks in facility management
• Terms like service level agreement, key performance indicator, facility management agreement, service
• Normative framework in facility management
• Definition of sustainability and presentation of sustainability in facility management