Facility & Real Estate Management PT
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Compendium of Facility Management

level of course unit

Introduction and consolidation

Learning outcomes of course unit

The students are able to:
• define terms in the complex themes of facility management and explain them with technical vocabulary
• recognize and understand interrelationships in facility management
• describe different views, processes and models in facility management and various facility services
• formulate and compare service level agreements/tenders for various facility services
• name requirements for implementing operator responsibility and legal requirements in FM

prerequisites and co-requisites


course contents

Facility Management
• Definitions and international perspectives
• Processes and quality management
• User/customer satisfaction
• Benchmarking
• Computer-aided facility management

Basics of legal relationships in facility management (rights and standards)
• Tendering of services
• Specifications: Service Level Agreements and Key Performance Indicators
• Operator responsibility and building operation

Technical building management
• Comfort criteria
• Maintenance strategies
• Energy management/ contracting
• Heating, ventilation, air conditioning, transport, electrical and sanitary engineering

Infrastructural building management
• Cleaning management
• Relocation management incl. space management

recommended or required reading

• Gondring, H., and T. Wagner, 2018. Facility Management: Handbuch für Studium und Praxis. 3rd completely revised edition. Munich: Vahlen
• Nävy, J. and M. Schröter, 2013. Facility Services - Die operative Ebene des Facility Managements. Berlin: Springer Vieweg
• Kaiser, C., Nusser, J., and f. Schrammel, 2018. Praxishandbuch Facility Management. Wiesbaden: Springer Vieweg
• Daniels, K., 2003. Advanced Building Systems: A Technical Guide for Architects and Engineers. Basle: Birkhäuser
• Schröder, W., 2010. Ganzheitliches Instandhaltungsmanagement: Aufbau, Ausgestaltung und Bewertung. Wiesba-den: Gabler

assessment methods and criteria

Written exam

language of instruction


number of ECTS credits allocated


eLearning quota in percent


course-hours-per-week (chw)


planned learning activities and teaching methods

Blended Learning

semester/trimester when the course unit is delivered


name of lecturer(s)

Asc. Prof. (FH) Dipl.-Ing. Christian Huber

course unit code


type of course unit

integrated lecture

mode of delivery


work placement(s)