Digital Marketing Communication
level of course unit
2. Study cycle, Master
Learning outcomes of course unit
The students:
• know the communication basics relevant for marketing.
• know the specifics of digital communication, especially with regard to marketing communication and social media.
• can design a digital marketing strategy along the marketing mix factors.
• have acquired basic knowledge in the field of CRM, so that they know the functionality and well-known software solutions.
• know how CRM data can be integrated into a digital marketing concept, especially in the area of sales-promoting communication.
prerequisites and co-requisites
2nd semester: Specialization in International Marketing Management course of the 1st semester
course contents
• Basics of marketing communication
• Basics of digital communication
• Development of a digital marketing strategy
• Development of a digital marketing mix
• Evaluation of a digital marketing concept
• Basics of customer relationship management (CRM)
recommended or required reading
• Chaffey, Dave: Digital Marketing. Pearson (latest edition)
• Kingsnorth, Simon: Digital Marketing Strategy: An Integrated Approach to Online Marketing. Kogan Page (latest edition)
• Smith, Paul R.; Zook, Ze: Marketing Communications: Integrating Online and Offline, Customer Engagement and Digital Technologies. Kogan Page (latest edition)
• 1-2 current journal articles (e.g. American Marketing Journal, Marketing Review St. Gallen)
assessment methods and criteria
Online tasks, term paper, presentation
language of instruction
English
number of ECTS credits allocated
3
eLearning quota in percent
15
course-hours-per-week (chw)
2
planned learning activities and teaching methods
Blended Learning
semester/trimester when the course unit is delivered
2
name of lecturer(s)
Prof. (FH) Dr. Peter Dietrich
course unit code
10.MV.SIM.2.2
type of course unit
integrated lecture
mode of delivery
Compulsory
work placement(s)
none