Process automation (elective)

level of course unit

Master

Learning outcomes of course unit

The students:
- know the challenges of process automation.
- know how to select processes for automation.
- know the procedure and factors for successful process automation.
- know how to create process automations in selected software.
- know interfaces to ERP and CRM systems.
- know the procedures of interprocess communication and can implement them.
- know the basic structure of cloud-based IT applications for process automation in the operational environment using the example of Microsoft Dynamics 365.
- know basic and advanced functionalities of process automation under Microsoft Dynamics 365.
- can implement UIs for process automation based on browser and apps using Microsoft technologies.

prerequisites and co-requisites

none

course contents

- Basic terms: Business process, workflow, BPMS, WFMS, RPA, etc.
- Selection criteria for workflow engines for process automation
- Architecture and integration of workflows for process automation
- Overview of interprocess communication
- Transactional properties of processes, simulation and code generation
- Basics of Microsoft Dynamics 365: Modules and navigation, basic entities and standard workflows
- Organizational and technical implementation with configuration and declarative programming

recommended or required reading

* Reicher M., Weber B.: Enabling Flexibility in Process-aware Information Systems, Springer 2012, Kapitel 2-4
* Quarre, F.: Robotic Process Automation, O'Reilly, 2019
* Critchley, S.; Dynamics 365 CE Essentials: Administering and Configuring Solutions, Apress; 2018
* Yapa, S.; Customizing Dynamics 365: Implementing and Releasing Business Solutions, Apress; 2019
* Salatino, M., Aliverti, E.: jBPM 6 Developer Guide; Packt Publishing, 2014
* Allweyer, Thomas: BPMN 2.0 - Business Process Model and Notation: Einführung in den Standard für die Geschäftsprozessmodellierung.- Books on Demand, 2015