ERP Systems & Business Process Management PT
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Supplier Management & Customer Relationship Management

level of course unit


Learning outcomes of course unit

The graduate, the student:
* Knows the benefits of e-procurement
* Knows the basics of e-procurement (actors, business models, etc.)
* Knows the "procurement" operational function (elements - sourcing, ordering, processes (Rfx), types of goods, etc.)
* Knows e-procurement processes depending on different products (SRM, E-Ordering, E-Sourcing)
* Knows key performance indicators in procurement
* Knows the main suppliers of e-procurement software
* Knows the benefits of e-commerce
* Knows the basics of e-commerce (actors, business models, etc.)
* Knows the "sales" operational function
* Knows processes of e-commerce
* Knows key performance indicators in sales
* Knows the main suppliers of e-commerce software

prerequisites and co-requisites

not applicable

course contents

* Supply Management
* Procurement Process
* Types of Goods
* ABC Analysis
* Procurement Strategy
* Key Figures

Basic Concepts of E-Procurement
* Basics of E-Business
* Partial Concepts of E-Procurement

recommended or required reading

Ehrmann, H.; Logistik.- Kiehl; Ludwigshafen; 2005.
Günther, H.; Tempelmaier, H.; Produktion und Logistik; Berlin; Springer; 2005.
Wannenwetsch, H.; E-Supply Chain Management; Gabler; 2004.
Chaffey, D.; Digital Business and E-Commerce, 6. Auflage, Englewood Cliffs, Prentice Hall, 2015
Kollmann, T.; E-Business, 4.Aufl., 2011

assessment methods and criteria

Written exam

language of instruction


number of ECTS credits allocated


eLearning quota in percent


course-hours-per-week (chw)


planned learning activities and teaching methods

Lecture, individual work with software, group work, presentation and discussion of tasks

semester/trimester when the course unit is delivered


name of lecturer(s)

Prof. (FH) Dr. Patrick Stoll

year of study


recommended optional program components

not applicable

course unit code


type of course unit

integrated lecture

mode of delivery


work placement(s)

not applicable