ERP Systems & Business Process Management PT
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Business Process Management

level of course unit


Learning outcomes of course unit

The graduate, the student:
* Understands the benefits of process management.
* Can select processes based on strategy and customer requirements.
* Can visualize the process performance.
* Can perform process audits.
* Knows the roles in process management.
* Can establish governance for a process.
* Is familiar with various process improvement methods.
* Knows how organizational interfaces can be overcome with the help of process management.
* Is familiar with procedures for implementing process management.

prerequisites and co-requisites

not applicable

course contents

* Leveraging Process Management
* Process Management Framework
* Selecting Processes for Strategic Improvement
* Visualizing Process Performance
* Performing Process Audits
* Establishing Process Governance
* Process Interface Management
* Implementing Process Management

recommended or required reading

Hammer M., Champy J.; Reeingineering the Cooperation; New York 1993
Gaitanides M.; Prozessorganisation; München 2012; 3. Auflage
Osterloh M., Frost J.; Prozessmanagement als Kernkompetenz; Wiesbaden 2006; 5. Auflage
Becker J., Kugeler M., Rosemann M; Prozessmanagement. Ein Leitfaden zur prozessorientierten Organisationsgestaltung; Heidelberg 2012; 7. Auflage
Gadatsch A.; Grundkurs Geschäftsprozess-Management; Wiesbaden 2017; 8. Auflage
Schmelzer H., Sesselmann W.; Geschäftsprozessmanagement in der Praxis; München 2013; 8. Auflage
Allweyer Th.; Geschäftsprozessmanagement; Herdecke-Bochum 2005

assessment methods and criteria

Examination & Presentation

language of instruction


number of ECTS credits allocated


eLearning quota in percent


course-hours-per-week (chw)


planned learning activities and teaching methods

Lecture, individual work on own processes, presentation and discussion of tasks

semester/trimester when the course unit is delivered


name of lecturer(s)

Prof. (FH) DI Dr. Martin Adam

year of study


recommended optional program components

not applicable

course unit code


type of course unit

integrated lecture

mode of delivery


work placement(s)