ERP Systems & Business Process Management PT
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Business Process Modelling & Optimization

level of course unit


Learning outcomes of course unit

The graduate, the student:
* Knows the problems of processes in companies
* Knows sources of requirements for processes
* Can derive measured variables and process goals from requirements
* Can conduct process surveys
* Knows types of process models and knows when to apply which ones
* Can document processes in the most important notations (eEPK, BPMN, DIN)
* Knows the most important process modeling software
* Can apply selected SW for modeling
* Can analyze actual processes
* Knows the most important methods of Lean Management
* Knows methods for finding solutions

prerequisites and co-requisites

not applicable

course contents

* Identifying customer and business requirements
* Modeling processes
* Applying process modeling tools
* Measuring process performance
* Analyzing processes
* Improving process performance

recommended or required reading

Becker J., Kugeler M., Rosemann M; Prozessmanagement. Ein Leitfaden zur prozessorientierten Organisationsgestaltung; Heidelberg 2012; 7. Auflage
Ohno T.; Toyota Production System, Beyond large scale production; 1988
Liker J.; The Toyota Way; New York 2004
Lunau St., Meran R., John A., Staudter Ch., Roenpage O.; Six Sigma+Lean Toolset: Mindset zur erfolgreichen Umsetzung von Verbesserungsprojekten; 2014; 5. Auflage
George M., Maxey J., Rowlands D., Upton M.; The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed

assessment methods and criteria

Written exam

language of instruction


number of ECTS credits allocated


eLearning quota in percent


course-hours-per-week (chw)


planned learning activities and teaching methods

Lecture, group work, individual work with software, continuous simulation example in the LEAN Lab, presentation and discussion of tasks

semester/trimester when the course unit is delivered


name of lecturer(s)

Prof. (FH) DI Dr. Martin Adam

year of study


recommended optional program components

not applicable

course unit code


type of course unit

integrated lecture

mode of delivery


work placement(s)

not applicable