Web Engineering & IT Solutions PT
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level of course unit


Learning outcomes of course unit

The students will acquire in-depth knowledge of the operational design and control possibilities of an IT organization and in designing web-based systems. In this context the students will become conversant with the details of IT management areas such as personnel deployment planning, quality management, portfolio management, IT strategy management, IT governance and compliance concepts, etc.

prerequisites and co-requisites


course contents

In this integrated course, instruction will be given in basic aspects of the operational management of IT systems. Emphasis is placed on the following:
- personnel deployment planning and resource management
- contract management and finance management (cost and activity accounting)
- quality management and quality assurance (reviews, audits, etc.)
- staff information and communication; IT strategy and IT portfolio management;
- risk management; IT governance and compliance
- service level agreements and outsourcing
- balanced score card methodology
- IT management tools (ADOit, etc.)

recommended or required reading

- Thomas Söbbing, Axel Funk, Wolfgang Fritzemeyer, Holger Heinbuch, Sandra Neuhaus, Robert Niedermeier, Joachim Schrey: Handbuch IT-Outsourcing: Recht, Strategie, Prozesse, IT, Steuern samt Business Process Outsourcing (Recht in der Praxis), C.F. Müller, 3.Auflage, 2006.
- Ernst Tiemeyer: Handbuch IT-Management. Konzepte, Methoden, Lösungen und Arbeitshilfen für die Praxis. Hanser Fachbuch; 2009.
- Wolfgang Johannsen, Matthias Goeken: Referenzmodelle für IT-Governance. Strategische Effektivität und Effizienz mit COBIT, ITIL & Co, Dpunkt Verlag, 2007.
- Olaf Resch: Einführung in das IT-Management: Grundlagen, Umsetzung, Best Practice, Erich Schmidt Verlag, 2009.

assessment methods and criteria

Exam or Seminar Paper

language of instruction


number of ECTS credits allocated


eLearning quota in percent


course-hours-per-week (chw)


planned learning activities and teaching methods

Lecture, group work, presentation and task discussion

semester/trimester when the course unit is delivered


name of lecturer(s)


course unit code


type of course unit

integrated lecture

mode of delivery